Cloud Works' Vacancies
Our company is always looking for professional and inspired people
We develop software for serving retailers with thousands of stores all around the world. Technical challenges we face we address using up-to-date technologies including .Net 6, Kubernetes, Google Cloud, Postgres, MSSQL, ElasticSearch, BigQuery, Helm, etc. Our team is pure backend, though we have neighbor teams: Mobile, Web-UI (you could join it if you want), SRE/DevOps, QA and BA. We do care about a healthy atmosphere in the team. We try to adjust members’ responsibilities to individual willings and skills (but keeping high quality of the product).
Technical Support Specialist
Requirements
● English — upper-intermediate and higher (speaking and writing)● Understanding how local networks work (basic level)● Understanding hardware specifics of personal computers● Familiarity with Microsoft Office solutions or similar (Word, Excel)● Time management skills● Analytical mindset● Ability to work in a team-based environment● A systematic approach to problem-solving
Will be a plus
● Work experience in technical support● Familiarity with iOS, iPadOS● Familiarity with any programming language● Familiarity with GCP and k8s● Familiarity with product development life-cycle● Experience with databases and SQL● Experience with ticketing systems (Zendesk, Jira)● Experience with API (JSON and XML)● Experience with any Unix systems● Experience with e-commerce platforms (Shopify, Magento, SFC, Demandware)● Experience with PowerShell or similar scripting tool
Responsibilities
● Processing customers' requests● Simulating users' cases in the test environment;● Communication with clients via phone calls, emails, Jira;● Resolving product-related issues;● Integration support;● Bug reproducing / reporting;● Data issues research;Trainee Manual QA(only for students)
Requirements
● Understanding of development process● Knowledge in Software Testing Life Cycle (STLC)● Ability and practical experience in writing test documentation: checklists, test cases etc.● Pre-Intermediate or higher level of English● Self-motivated, attentive to details● Fast Learning and Motivated to learn new things
Will be a plus
● Experience in bug tracking system (JIRA or similar)● Basic level of SQL knowledge● Experience with web services and API testing (Postman, Swagger)
Responsibilities
● iOS-based application testing● web-based application testing● developing and creating test documentation● API testing● estimating tasks● communicated with developers and business analytics every day● requirements testing/review● functional, usability, compatibility, regression, acceptance testingMiddle/Senior Data Scientist
Requirements
● Python programming using classic scientific stack (numpy, pandas, scipy, scikit-learn) + some visualization tools like matplotlib, plotly or other similar libraries● Experience with machine learning algorithms and ideally numerical optimization algorithms● Experience and/or understanding of Tensorflow or Pytorch. Ideally experience with huggingface transformers● Proficient with SQL● Understanding of fundamental concepts of OOP and functional programming to create maintainable and scalable code● git management● English - upper-intermediate or better
Preferred
● Experience with Numba or at least understanding of its usage and challenges during implementation● Experience with creation of backend microservices with Python (ideally FastAPI)● Experience and/or strong understanding of LLMs + RAG systems (vector DBs, semantic + keyword search and reranking, knowledge base preparation and parsing, prompting techniques)● Basic bash skills
Responsibilities
● Write and optimize code using Python, pandas, scipy, numba, SQL etc● Solve non-linear optimization problems (in task scheduling and allocation space) using genetic algorithms, local search and other methods● Creation of LLM-based RAG assistants with combinations of both client's knowledge base and general knowledge possessed by model (data preparation, semantic and hybrid search engines, LLM grounding)Technical Writer
Requirements
● 2+ years of professional experience in the IT domain
● Excellent English (CEFR C1 or higher)
● Strong ability to explain complex ideas in simple terms
● Experience with Google Workspace and Confluence
● Ability to interview engineers and subject matter experts
● Familiarity with leading style guides (e.g., Microsoft Style Guide, Apply Style Guide)
Will be a plus
● Experience with Markdown and Git
● Experience with API documentation
Responsibilities
● Create, review, edit and update technical documentation for internal and external audiences. This documentation typically details new software releases or describes existing features, capabilities and workflows related to our product