Requirements
● English — upper-intermediate and higher (speaking and writing)● Understanding how local networks work (basic level)● Understanding hardware specifics of personal computers● Familiarity with Microsoft Office solutions or similar (Word, Excel)● Time management skills● Analytical mindset● Ability to work in a team-based environment● A systematic approach to problem-solving
Will be a plus
● Work experience in technical support● Familiarity with iOS, iPadOS● Familiarity with any programming language● Familiarity with GCP and k8s● Familiarity with product development life-cycle● Experience with databases and SQL● Experience with ticketing systems (Zendesk, Jira)● Experience with API (JSON and XML)● Experience with any Unix systems● Experience with e-commerce platforms (Shopify, Magento, SFC, Demandware)● Experience with PowerShell or similar scripting tool
Responsibilities
● Processing customers' requests● Simulating users' cases in the test environment;● Communication with clients via phone calls, emails, Jira;● Resolving product-related issues;● Integration support;● Bug reproducing / reporting;● Data issues research;

Requirements
● Python programming using classic scientific stack (numpy, pandas, scipy, scikit-learn) + some visualization tools like matplotlib, plotly or other similar libraries● Experience with machine learning algorithms and ideally numerical optimization algorithms● Experience and/or understanding of Tensorflow or Pytorch. Ideally experience with huggingface transformers● Proficient with SQL● Understanding of fundamental concepts of OOP and functional programming to create maintainable and scalable code● git management
Preferred:
● Experience with Numba or at least understanding of its usage and challenges during implementation● Experience with creation of backend microservices with Python (ideally FastAPI)
● Experience and/or strong understanding of LLMs + RAG systems (vector DBs, semantic + keyword search and reranking, knowledge base preparation and parsing, prompting techniques)
● Basic bash skills

Requirements
● Experience in system/network administration● Good knowledge of Active Directory● Experience with Windows Servers 2012 - 2022● Experience with network equipment (preferably Fortigate)● Experience with Microsoft 365, Google Workspace● Good understanding of networks (DNS, DHCP, etc)● English - intermediate or better
Responsibilities
● Planned infrastructure and application updates.
● Changing of the existing infrastructure according to the requirements.
● Helping internal users.
● Other tasks related to the system functionality

Requirements
● Understanding of development process ● Knowledge in Software Testing Life Cycle (STLC)● Regression, Smoke, and Ad Hoc/Exploratory testing● Experience in bug tracking system (JIRA or similar) ● A basic level of SQL knowledge is required ● Ability and practical experience in writing test documentation: checklists, test cases, etc● Intermediate or higher level of English ● Be a very accurate, goal-oriented person ● Fast Learning and Motivated to learn new things

Responsibilities
● iOS-based application testing ● Web-based application testing ● Data Migration testing ● Developing and creating test documentation● Estimating tasks● business requirement analysis ● Functional, usability, сompatibility, regression and acceptance testing

Requirements
● Hands-on experience with preparing automation scenarios using Terraform● Knowledge of Kubernetes● Experience with deploying and supporting infrastructure on public clouds (GCP and Tencent will be a plus)● Basic knowledge of Microsoft Windows Server● Basic knowledge of Active Directory● Understanding of network concepts - firewalls, VPN, peering (for public clouds)● English - pre-intermediate or better

Responsibilities
● System availability and performance monitoring, on both infrastructure and application levels● Planned infrastructure and application updates● New environments’ deployment● Changing the existing infrastructure according to the requirements● Other tasks related to the system functionality